1. Information We Collect

We collect the following information to serve you better:

• Personal details like your name, phone number, and address for medicine delivery.
• Email address for order updates and offers.
• Payment details processed securely through trusted gateways (e.g., Razorpay, Google Pay, PhonePe).
• Location data to ensure we can provide timely home delivery in Indore.

2. How We Use Your Information

We use your data to:

• Process your medicine orders and provide home delivery.
• Communicate regarding your orders, offers, and pharmacy updates.
• Improve our website experience and service quality.
• Comply with legal and medical record-keeping regulations.

3. Payment Security

We never store your card or banking details. All transactions are processed through secure payment gateways such as Razorpay, Google Pay, and PhonePe using SSL encryption to ensure complete safety.

4. Information Sharing

We do not sell, rent, or trade your information. Your data may only be shared with:

• Delivery partners for dispatching your order in Indore.
• Trusted third-party services for payment and communication (e.g., SMS/email providers).

5. Cookies

Our website may use cookies to improve functionality and personalize your experience. You can disable cookies anytime in your browser settings.

6. Your Rights

You can request access, correction, or deletion of your data by contacting us at info@medxpertpharmacy.com.

7. Data Retention

We retain your data only for as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us:

MedXpert Pharmacy
Shop No. 2, Near Namah Hospital, Vijay Nagar, Indore – 452010
Phone: +91 78229 35371
Email: info@medxpertpharmacy.com